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Professor Seta Dadoyan.

Ever since she began research on her Doctor of Sciences in Philosophy thesis, published in Beirut in 1991 as John of Erzenka: "Views from the Writings of Islamic Philosophers" and Philosophical Treatises in the Light of Their Islamic Sources, Dr. Seta Dadoyan, a teacher in AUB's Civilization Sequence Program and the Faculty of Engineering and Architecture, has been boldly breaking new ground.

 Initiating a new discipline in Near Eastern Studies, Dadoyan's research is opening up for scholars and researchers the Armenian cultural-political experience in the medieval Islamic world .

  In late January Dadoyan presented some of her findings in the United States during a lecture tour given at the joint invitation of the Universities of California (UCLA), Harvard, and Columbia. At UCLA, under the auspices of the Departments of History and Near Eastern Studies, Dadoyan gave two lectures. "Islam and the Armenian Universe: Historic Models and Historicity" presented various models for the historic interaction of Armenians with Muslims. Her second lecture, "Islamic Sources on Armenia and Armenians: A Critical Exposé," surveyed Islamic sources vital to studies in Armenian history and historiography.

  Back on the east coast at the beginning of February, Dr. Dadoyan presented a lecture at Harvard University entitled "New Light on Armeno-Muslim Relations in the Middle Ages" under the auspices of the Mashtots Chair in Armenian Studies and the Department of Near Eastern Languages and Civilizations. At Columbia University she lectured on "Islam and the Armenians" in a talk sponsored by the Department of Middle East and Asian Languages and Cultures and the Armenian Studies Program.

  Dadoyan's lectures set forth the main principles of her new approach. She addressed four major issues: 1) the historic reality of the ongoing Armenian experience in the Islamic world since the rise of Islam. 2) the need to organize the "chaotic and vague sum of historic evidence" of the historic record in medieval histories and in particular in Armenian, Arab, Greek, and some Syriac sources, 3) the need for a critical discipline involved in the reconstruction of historic reality. Such a discipline demands the use of all sources, particularly Islamic sources. 4) The need to recognize the significance of Islamic-Armenian studies in the understanding, not only of "the Armenian experience in the medieval Islamic world," but also, and more importantly, in "Near Eastern cultural-political 'interactive' history, both past and present."

  Dadoyan's presentations earned high praise from academics in the sponsoring institutions. Professor Michael Morony of the Department of History at UCLA said her lectures would raise "the consciousness of people ....about the involvement of Armenians in the general history of the Middle East." Professor James Russell of Harvard labeled her lecture "an intellectual feast," and underscored the significance of Dadoyan's studies: her work on Armenia in the Islamic cultural world, he said, "is new, important, and very exciting." All three universities have invited her to return as visiting scholar.

  Dr. Dadoyan, who is currently teaching courses in the philosophy of technology and in art and music appreciation in the Faculty of Engineering, has published a number of articles on Islamic-Armenian relations and on art and art appreciation. In addition to her thesis, her published books include The Fatimid Armenians--Cultural and Political Interaction in the Near East (Leiden: E. J. Brill, 1997), Pages of West Armenian Philosophical Thought (Beirut: AGBU, 1987), and Armenian Painting in Lebanon in the Light of the Crisis of Identity (Beirut: Armenian Catholicosate of Cilicia, 1984). Islam and the Armenian Universe: Historicity and Historic Models, will be published by E.J. Brill in 2001.

AUH Service Quality Workshop

 Dr. Imad Baalbaki and Mrs. Leila Khauli Hanna of the Graduate School of Business and Management presented a workshop at AUH on the topic of Service Quality.

  The 24-hour workshop, requested by AUH through the REP Office, took place between January 11 and 20 on REP premises. Twenty-one participants attended from the AUH departments of Admitting, Billing, Collection, Comptroller, General Services, Diagnostic Radiology, and Pathology and Lab Medicine.

  The workshop covered customer service topics in the health care industry, with emphasis on customer satisfaction, service quality, customer styles, service failure and recovery, and steps for delivering premiere customer care.



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