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| FACILITIES |
Admitting Department
In coordination with the medical team, the Admitting Department at AUBMC provides its services to pediatric patients who arrive at the Outpatient Department (OPD), Emergency Department (ED) and those who need hospitalization.
For more information, kindly click on the following link: http://www.aubmc.org.lb/users/subpage.asp?id=14.
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 Blood Bank
The Blood Bank is on the third floor of AUBMC and is directed by Dr. Elizabeth Baz. The Blood Bank technologists provide a unique service and are always readily available to supply patients with all blood products (whole blood, RBC's, WBC's, FFP's and platelets).
Before ordering any blood product, it is the responsibility of the resident to fill a request form and to withdraw blood from the patient for crossmatching. The collected blood must be properly labeled before sending to the laboratory. The Blood Bank supplies blood units that are handled under sterile conditions and have been tested for viruses and already crossmatched for the intended recipient. The blood unit will be handed to the resident caring for the patient by the lab technologist after checking the unit number, the patient case number and name. This has to be verified by the resident who fills in a form confirming that the unit was checked and is compatible with the patient s/he is caring for. On the floor, this unit is again checked by the nurse who starts the transfusion of the blood product to the patient. This procedure allows a three-level check to avoid blood products' incompatibility complications.
An orientation lecture is annually given by Dr Baz to the new housestaff teams about blood products' handling and transfusions to update their knowledge in this specialty.
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Department of Pathology and Laboratory Medicine
 The Department of Pathology and Laboratory Medicine offers its services in a high-quality, effective and prompt manner. The department
provides a wide variety of diagnostic tests that virtually cover
all areas of diagnostic pathology and laboratory
medicine. These are performed by a distinguished team of
highly-skilled technologists, experienced supervisors,
managers and directors. The faculty and staff closely work
with their clinical colleagues to ensure an appropriate
selection of tests and their interpretations using state-of-the-art technology.
The department is located on the third floor of the
Medical Center building. Tests that cannot be done at AUBMC are referred to other reputable and accredited labs abroad. To arrange for referral tests, please coordinate with Miss Souad Katerji at extensions 5205 - 5206 or on pager number 0730. Laboratory tests are requested either by using a laboratory request form available on all floors and units or directly on
the Laboratory Information System by using the computer terminals on the nursing stations.
Each resident is assigned a username and password after signing their contracts. If you have not been assigned these codes, please contact Mr. Mohamed Berjawi at extension 5203.
A phlebotomy team is available to draw blood from patients upon physicians' request during the following
scheduled timing:
- Monday till Friday: 6:30 am; 11:30 am and 1:30 pm
- Saturday, Sunday and holidays: at 6:30 am only
Outside this schedule, it is the
responsibility of the resident to draw blood, to
label the tubes and to make sure that the label on the tube
is identical to that on the request in case paper request is used.
The lab results are available on the computer terminals
on all nursing stations.
You are encouraged to view lab results at all times by visiting the department’s website at http://labmed.aub.edu.lb.
The AUBMC labs can be reached at the following extensions:
- Bacteriology Lab: 5211
 Chemistry Lab: 5219- Cytogenetics Lab: 5245
- Cytology Lab: 5169
- Endocrinology Lab: 5369
- Hematology Lab: 5214
- Parasitology Lab: 5213
- Pathology Lab: 5160-5172
- Receiving: 5231-5232
- Serology Lab: 5227
- Special Procedures: 5216
The lab at AUBMC immediately reports to the resident any panic value of the test ordered. In reporting the panic value, the lab adheres to the “Read Back Policy”. STAT requests will be accommodated by the lab, but residents are strongly advised to use this judiciously in order not to overburden the lab resources assigned to take care of critical patients.
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Dietary Department
The Dietary Department is responsible for the nutritional care of pediatric patients. The pediatric dietitian provides nutritional care based on the initial assessment or consultation request of the following AUBMC units:
- Pediatric Inpatient Unit
- Pediatric Intensive Care Unit (PICU/SDU)
 Children’s Cancer Center of Lebanon (CCCL) Inpatient Unit- Bone Marrow Transplant (BMT) Unit
Nutritional care at the Neonatal Intensive Care Unit (NICU) and at the Epilepsy Monitoring Unit (EMU) is provided upon a medical request.
In addition to inpatients, the pediatric dietitian provides nutritional services at the Dietary Outpatient Clinic, as well as the following outpatient clinics:
- CCCL Outpatient Clinic
- Nutrition Outpatient Department (OPD) Clinic
- Adolescent OPD Clinic
The Dietary Department is also responsible for patient meal service where an age-specific menu is applied, and pediatric patient preferences are catered for. Patient families and visitors may order guest meals or visit the Medical Center cafeteria.
For further information about the department, kindly click here.
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Inhalation Therapy Department
The Inhalation Therapy Department at AUBMC is a continuously striving department to provide state-of-the-art, respiratory care services with full respect for the dignity of the patient, unrestricted by considerations of social or economic status, personal attributes or the nature of health problems.
The practice of inhalation therapy at AUBMC encompasses activities in diagnostic evaluation, therapy and education of the patient, family and public.
- Diagnostic activities include, but are not limited to:
- obtaining and analyzing physiological specimens (arterial blood gases, deep tracheal aspiration)
- interpreting physiological data
- performing tests and studies of the cardiopulmonary system
 Therapy includes, but is not limited to, application and monitoring of:
- medical gases (excluding anesthetic gases) and environmental control systems
- mechanical ventilatory support
- artificial airway care
- bronchopulmonary hygiene
- pharmacological agents related to respiration care procedures
- cardiopulmonary rehabilitation
- Highly specialized therapies:
- Inhaled Nitric Oxide Therapy: for pulmonary hypertension in newborns and other cardiovascular diseases
- High-Frequency Oscillatory Ventilation: for newborns and premature babies
- Bi-Level Positive Airway Pressure (BiPAP)
- Continuous Positive Airway Pressure (CPAP)
- Inhaled heliox for asthma and upper airway stridor
The department works 24 hours a day, seven days a week, on the fourth floor in room 400, and the technicians can be reached at the extension 6680/1/2 or on the pager numbers 0856 or 0874.
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Library
The Department of Pediatrics and Adolescent Medicine provides several resources to improve patient care and residents' education. The departmental library is on the sixth floor in front of the Chairman’s Office. It is available 24 hours a day, seven days a week. The keys to the library are available with the senior resident oncall during weekends, night shifts and holidays.
The AUB Saab Memorial Medical Library (SML) is another resource the department encourages the residents to use. A large number of books and journals are available in the library or online through the username and password the residents are provided at the beginning of the year.
 One of the most useful sites to use is the MD CONSULT and UPTODATE that are all available to you through the SML. Other web links are also available and very helpful, like the link: https//:www.genetests.com, which by providing current, authoritative information on genetic testing and its use in diagnosis, management and genetic counseling, promotes the appropriate use of genetic services in patient care and personal decision making. Another useful link is the OMIM available through pubmed online. It is useful for any information about genetically inherited diseases.
A session will be given by Miss Aida Farha to orient the Med III students on how to benefit from SML and how to search the literature for evidence-based medicine.
In addtion, the SML website includes web-based tutorials that can be accessed online.
We have also provided the residents with a program that allows recognizing syndromes by checking the features of your patients. This program is available on all the PC's in the Department of Pediatrics and Adolescent Medicine as an icon on the desktop named "POSSUM". This program does not need any username or password.
We also provide a toxicology program to help residents cope with the most difficult intoxication cases. This program, like the POSSUM, is available on the desktop of all the PC's in the Department of Pediatrics and Adolescent Medicine, including the Emergency Department (ED).
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Medical Records
The mission of the Medical Records Department at AUBMC is to ensure that a complete medical record is created for each patient admitted and discharged from the Medical Center, admitted to the Emergency Department (ED) or seen in the Ambulatory Care Units. The department is also committed to assist medical staff and other healthcare professionals in their duties and responsibilities to maintain a timely completion of documentation in the patient medical record.
 Completion of patients' medical records is the responsibility of the house officer. The admitting physician's responsibility is to ensure that the information in the record is complete and accurate. The medical record shall be filled according to the bylaws, rules and regulations of the medical staff. These include that all entries in the medical record should conform to the guidelines with respect to timing, completeness and authentication. Only approved abbreviations shall be used. Discharge summaries shall be detailed to describe the patient's course in the Medical Center. It shall include history, physical, relevant laboratory findings and results of invasive and non-invasive procedures, the final diagnosis and discharge instructions. The patient’s chart is supposed to be filled by the house officer within 10 days of her/his discharge.
The house officer has the opportunity to complete her/his incomplete record in the Medical Records Department at any time of the day 24 hours a day, seven days a week. The medical records team can be reached at the numbers: 6467 or 6470 at any time.
Completion of discharge summaries can be handwritten or dictated. For any information about the dictation system, please contact Miss Talar Boyajian at 6475 or email her at: tb07@aub.edu.lb.
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Paging System
The Communications Department is located on the second floor of Phase I from the Emergency Department (ED) Outpatient Department (OPD) side. Every resident will be provided with a radio pager for which s/he will be responsible for the whole stay in the program.
Paging Methods
The paging system allows a one-way radio connection with persons holding a radio pager receiver. Paging can be done through multiple separate channels:
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Direct paging via the telephone set by dialing 88, followed by the pager number and the telephone extension. Therefore, to call pager 0371 on extension 5500, you will need to dial 88 0371 5500. Alternatively, you can follow the system instructions:
- Dial 88.
- Enter the pager number after the prompt "Enter the pager number now".
- Enter the telephone extension number you are using after the prompt "Please key in your message now".
- Hang up and wait for the person to call you back.
- Through the paging operator by calling extensions 8989/8999 to send alphanumeric messages or in case you do not know the pager number of the party you are calling
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Intranet paging gateway via the computer by accessing the link https://cgi.aub.edu.lb/services/ssl/pager.html as follows:
- Enter your AUBnet username and password.
- Enter the pager number of the party you want to page or click on “Click for a list of pagers” to look up the needed pager number.
- Type the text you want to send.
- Click on "Send".
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Alphanumeric messages can also be sent via special, quick-pager consoles available on nursing units, as follows:
- Enter the pager number.
- Click on “M” for message.
- Type in the text message to be sent and press “Enter”.
If you have any question, you can call the communication officers at extension 5000.
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Pharmacy
The drug use process needs knowledge, judgment, procedures, skills and ethics to assure optimal safety and effectiveness in the distribution and use of medication. The pharmacists in the Department of Pharmacy at AUBMC are dedicated to assume this responsibility.
 The department provides continuous service in collaboration with the healthcare professionals to provide the best service for the patients. The pharmacists are always available for the residents to provide help in determining any drug-drug interaction, helping determine the drug dosing, including the determination of the best suitable drug dose according to the blood levels of the specific patient. Response to drug information requests are provided in an accurate and timely manner.
Through appropriate guidelines and presentations, the pharmacists keep the Medical Center staff informed about newly-approved drugs and any other information (recall notices, labeling change, dialyzable drugs, IV policy, etc...). A multidisciplinary approach to patient care is being implemented, and the pharmacist is an active member in patient education activities through coordination with the nursing, medical and other clinical staff as needed. A pharmacist reviews medication orders received by the Pharmacy Department for appropriateness before dispensing. Any questions regarding the order will be resolved with the prescriber at this time.
The Pharmacy Department prepares sterile products, such as TPN, IV admixtures and cytotoxic admixtures in a suitable environment and by appropriately trained personnel. At time of TPN ordering, the resident can seek help from the clinical pharmacist for preparing the most suitable admixture to the patient providing a well-balanced preparation while being compatible.
The pharmacy working hours are as follows:
 Inpatients
8:00 am - 8:00 pm, Monday - Friday
8:00 am - 7:00 pm, on holidays, Saturdays, and Sundays
- Outpatients
8:00 am - 5:00 pm, Monday - Friday
- Oncology Preparation Unit
8:00 am - 8:00 pm, Monday - Friday
8:00 am - 1:30 pm and 2:30 pm - 5:00 pm, on holidays and Saturdays
Sundays, oncall
For any help, the resident can contact the pharmacy at the extension 6570-5 or check with the pharmacist in her/his site in the basement of the Medical Center building.
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Physical Therapy
The mission of the Physical Therapy Department is to:
- provide excellent patient care to our inpatients and outpatients with an attitude that secures comfort, compassion, privacy and dignity of every patient and family member
- be consistently recognized for quality patient assessments and treatments that incorporate the involvement of the patient and family in establishing treatment goals and plans, in providing patient education and in discharge planning
- participate in teaching and research activities, enabling us to provide our patients with the best physical therapy possible
Scope of Service
 The department serves the hospitalized patients and the outpatients, as well. It is composed of four treatment rooms: hydrotherapy, electrotherapy, gymnasium and a treatment room for cerebral palsy cases. The department provides treatment for patients of different age groups (elderly, adults and pediatrics) and with various diseases (orthopedic cases and traumatology, neurology and neurosurgery, rheumatology and respiratory diseases, hand surgery, oncology and sports rehabilitation). Specialized programs are being carried out for inpatients and outpatients.
The role of physical therapists is to assess the patient before the surgery, tailor a specific, strengthening exercise program and educate the patient about the expected rehabilitation steps after the surgery. Following the surgery, physical therapy focuses on joint flexibility and muscle strength. The outpatient programs are diversified and include the "Back School" sessions for adults and children and the "Adolescent Clinic", where the physical therapy role is mainly educative and preventive for early diagnosis and treatment of advanced cases. The outpatient programs also include the rehabilitation of cerebral palsy cases, the rehabilitation of the hand and sports rehabilitation, mainly the rehabilitation of anterior cruciate ligament reconstruction.
The department is located in the AUBMC building, Phase I, third floor and can be reached at the extensions 6645/6/8.
Services are delivered seven days a week:
- 7:00 am - 5:00 pm, Monday - Friday
- 8:00 am - 5:00 pm, Saturday (for inpatients)
- Services are delivered on an oncall basis for emergencies on Sundays.
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Radiology Department
The Radiology Department at AUBMC is equipped with the
most up-to-date, state-of-the-art machines in plain X-rays,
CT scan, MRI, US and nuclear medicine. The department is on
the first underground floor and is chaired by Dr Aghiad Al Kutoubi, who works in collaboration with a group of board
certified, exceptionally competent radiologists.
 It is the responsibility of the resident to fill a request
form in which s/he provides details about the patient, including
the case number, the age and the place where the X-ray is to
be taken (in the radiology suites, in the Emergency Department (ED) or on the
floor). It is also requested that the resident provides a
detailed, pertinent history of the patient’s illness for the
radiologist to use at the time of the X-ray reading.
Daily, and 24 hours a day, the resident has the opportunity to
check the X-rays with a resident radiologist and to discuss
the findings.
The X-rays have to be kept in the radiology suite after
checking, except in the intensive care units where the most
recent X-rays can be kept in the unit until the patient is
discharged.
Procedures in the Radiology Department have to be scheduled
ahead of time.
- MRI's are scheduled by calling the secretary at 5047 or 5048
anytime during the daily working hours.
AUBMC provides a special service of doing MRI's under
general anesthesia; this procedure also needs to be
scheduled with both the Department of Anesthesia and the Department of Radiology.
- CT scans are scheduled by calling the technician at 5040 or
5041 or on the pager number 0744.
- US are scheduled by calling the technician at 5037.
- Angiography and interventional procedures on pediatric patients usually require general anesthesia which should be scheduled at the same time. Angiographic studies may be booked by calling 5055.
- The Department of Radiology also provides the service of
nuclear medicine scanning, including a full range of routine
tests, as well as advanced studies which encompass cardiac
scanning, tumor localization, sentinel node,
mammoscintigraphy, leukoscans, neurological studies, parathyroid localization and a state-of-the-art SPECT scan.
This procedure is scheduled by calling 5051.
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