Five AUB Employees Receive President's Service Excellence Award 2008

Left to right: Katul, Wakim, Shamseddine, El Khatib, Waterbury, Khalil, and Nahas

President John Waterbury, Provost Peter Heath, and a number of University officials gathered in College Hall on June 27 to attend the 2008 President's Service Excellence Award ceremony, in which five AUB employees were recognized for their outstanding performance and service to the community. The employees honored were Alhan Shamseddine (Administrative Officer, Epilepsy Program, Department of Pediatrics), Helmi El Khatib (Manager of Civil and Environmental Engineering), Joe Max Wakim (Assistant Director, Medical Center's Computer and Network Services), Kassem Khalil (Office Messenger at the Faculty of Medicine), and Mona Katul (Executive Officer, Dean's Office of the Faculty of Health Sciences).

The selection process of the President's Service Excellence Award is moderated by the Office of Institutional Planning and Process Improvement. "To start with, an awardee should have shown excellent performance on the job," explained Andre Nahhas, director of Institutional Planning.

"In addition, he or she should have demonstrated customer satisfaction over a significant period of time and covering different aspects of the job, giving evidence of creativity that leads to increased customer satisfaction and positive feedback from customers."

The President's Service Excellence Award is given to AUB staff members who have shown continuous outstanding performance. Since the year 2000, four to six employees have been selected every year from among a number of nominees.