|
A)
Dillon (1994) summarizes research he conducted to demonstrate
that the readers of technical documentation manuals do not read
those manuals in linear order. They are impatient to be about
their work, jump from the text to the task and back, and only
stop to read in-depth if they have no other choice.
References: Dillon, A. (1994). Designing usable electronic
text: Ergonomic aspects of human information usage. London:
Taylor & Francis. |
B)
The readers of technical documentation manuals do not read those
manuals in linear order. They are impatient to be about their
work, jump from the text to the task and back, and only stop to
read in-depth if they have no other choice.
References: Dillon, A. (1994). Designing usable electronic
text: Ergonomic aspects of human information usage. London:
Taylor & Francis. |